We provide VoIP solutions to manage your business. Currently we are offering services to hundreds of clients within the UK and worldwide. We facilitate our clients with both the hardware equipment and software with many custom features.
SIP User Management
- Instant and live configuration of SIP Users
- Group Users for easier Call Route Management
- Elect extension numbering of your own choice and per user if desired
- TLS Encryption can be turned on/off per user
- Listen to User, Whisper to User and Join on
- User allows comprehensive training features all with adequate permissions to assign who can do what!
Call Routes & Forwarding
- Forward calls to single, multiple or combinations of internal, external numbers.
- Forward to logic allows multiple forwards depending on the outcome of previous forward. EG: Wait 30 seconds dialing an extension and if no answer proceed to next
- Play audio at any time during call routes
- Audio in place of ringing tone
- Elect Audio for Music on Hold that persists on a call received via a Call Route as call is transferred between users
- Call Routes applied to one or multiple numbers and/or Out of Hours diary times.
- Play audio when picking up a call to help identify its origination (Call Whisper)
- Repeat any step(s) in a call route to create holding loops.
- Dial by Extension – let callers enter the extension to be dialed via touch tone.
- On demand call forwarding from handset and soft phones that support forwarding.
Integrated IVR for Free!
- Create Press 1, Press 2…. call trees up to 6 x 6 deep instantly
- Apply easily as call routes and used in conjunction with all other Call Route modules to add voicemail, play audio, send to certain users, groups, external numbers etc.
- Set what to do if a wrong number is entered or if nothing is entered
- Dial by Extension - let callers enter the extension to be dialed via touch tone
Out of Hours Diary Management
Extensive diary management allows regular week scheduling and/or blocks of time/days.
Voicemail & Mailboxes
Create mailboxes for individual users or teams.
Audio Music on Hold
Audio can be played instead of a ringing tone
Alternative Caller ID
Choose the outbound Caller ID for any SIP user instantly.
See all calls made and their associated costs instantly in Dashboard
Phone Number Transfers
Transfer existing numbers to mnrtelecom.co.uk
Call Recordings Free and Inclusive
Turn on call recordings for call routes and or individual users.
Pre-configure SIP Users on your handsets so they are ready to go out of the box1
Call Monitoring & Training
Listen, Whisper and Join calls
Fax to Email
Receive fax for Free to your inbox via a unique VoIP number. Send and receive without a fax machine.
Hold conference calls in virtual meeting rooms and enable callers to participate via unique PIN access.
Configure incoming and outgoing calls through your own PBX system.
Feature of Product
- SIP User Management
- Call Routes & Forwarding
- Integrated IVR for Free!
- Out of Hours Diary Management
- Voicemail & Mailboxes
- Audio Music on Hold
- Alternative Caller ID
- Call Management
- Phone Number Transfers
- Call Recordings Free and Inclusive
- Hardware Integration
- Call Monitoring & Training
- Fax to Email
- Conference Bridge
- SIP Trunking
MNR Services holds an unmatched privilege of being a Legendary Firm in Offering Business Management & Professional Services with our extra-potential professionals of vast stream of sectors. Equipped with Internationally qualified and Globally Recognised Professionals with excellent skill sets blended with highly nurtured work ethics from every corner of the planet are “Our Employees Offering Business & Professional Services” to small scale firms, medium size start-up business up to Multinational Corporate Giants with billions of revenue turnovers.
62 High Road Leyton